Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?
We accept Paypal payments and all forms of credit cards.  Paypal will also accept all forms of credit cards without registering at the paypal site.
How long will delivery take?
Processing can take 1-2 days.  We usually ship within one day of your order.  Typically the item will arrive in 2-5 days depending on the shipping address.
How secure is shopping in the Online Shop? Is my data protected?
We do not collect credit card information on this site.  It is handled by Paypal.  All credit card information is secure through their servers.
What exactly happens after ordering?
Every item is made to order.  This means your item is specially made for each item you purchase.  This keeps the cost lower for us because we don't have to stock every single item and all it's variants which would be thousands of items.  We in turn, pass the saving on to you. 
Do I receive an invoice for my order?
All orders recieve immediate emails which include the invoices.  We do not include invoices in our packaging as some customers request this for gifts. 

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